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FAQ:

Are the product photos real?

Yes, all the products displayed are 100% real, and photos are all taken by ourselves, but there are some color shading because of the monitors

When will you ship my order?

Generally most of our products are in stock, your order will be shipped out within 1-2 days after, your payment is verified by Aliexpress, but in case of any products are temporarily out of stock, we will contact you asap to ask an extension or change other items or any of your suggestion.

How long I can receive my order?

Free shipping by China Register mail usually take 15-60days, and it takes even longer for some remote country, such as Brazil,Chile, Syria and so on, maybe need 90days. And the parcel maybe delay for shipping company over booking in busy season, so, Please be patient if you don’t get the goods. If you wanna get the package soon you can choose EMS, DHL,UPS or other express service, but please contact with us to add extra shipping cost for quick delivery.

About our Warranty

All of our products in our shop are 100% through serious quality checking and take firm and good packing material before shipping and we try our best to make sure the items you will received good.

How about refund/replacement?

1.if there are any problems of the product, please contact with us in 3 days after you received,if the goods in your possession over 4 days, it is considered used and we will not issue you a refund or replacement, but our product have half year warranty, if not human damaged, please contact with us, and offer the problem video to us, we will check it for you, we offer fix or change service.

2.All returned items must be put in the original package and a true tracking number is required, please specific reason for the return and your Aliexpress order ID. We will refund you when we received the package of your return with original condition and package with all component.

3. Return shipping should be paid by the buyer.

About Customs tax

Generally we declare value lower 50% of real products value, due to different country have different custom policy, we just follow most of the country’s situation, so if your country have special custom rule, please let us know in advance your requirement before we ship it out, and once your package detained by the custom office, we can offer the commercial invoice to help you clear customs duty, if you refuse to get the package due to the high tax, we also can not refund you, so, please check your country’s custom policy carefully before you place a order, thanks for your support.